If you cancel netflix do you get a refund11/29/2023 In such an instance the Company reserves the right to make the Cancellation request made by the Subscriber, effective from the date on which such lock-in period or minimum period guarantee comes to an end. However, Company reserves the right to refuse such deactivation request if the subscription of any of the Service is within the lock-in period or minimum period guarantee which was declared by the Company related to a specific Scheme. Subscriber may cancel or completely discontinue availing all the Services provided by the Company by contacting the Company. Subscribers will be eligible to receive a Refund of their Account Balance on deactivation/termination of his/her Subscriber Account (‘Cancellation’).Subscriber of Tata Play Limited (formerly known as Tata Sky Limited) (‘Company’) will be eligible to receive a refund of the Account Balance (‘Refund’) as per the terms provided in this Refund Policy.Remember, that you can always cancel auto-billings from your account or change billing details at any time if you wish so. Wrap-up: By following the above steps, you should be able to recover your money and enjoy uninterrupted service. Netflix will automatically delete Netflix accounts 10 months after the membership has been canceled. Note: Netflix keeps all your profiles, favorites, viewing preferences, and account details for 10 months. However, you could always at your own convenience sign in to your account, and restart your Netflix membership. That means you will have paused viewing experience on your favorite streaming app-Netflix. What Happens to your Netflix Account if you Request a Refund?Īs soon as the request for a refund on your account is made, your account as well will be canceled. For my scenario, the money was refunded 2 hours later from the exact time of payment but it took a while to appear on my bank statement. The delay is influenced by the type of bank and mode of payment that the subscriber used. However, in some rare cases, it can take up to 30 business days. The refund from Netflix could take a few hours or a few business days. Email from Netflix confirming my refund.Ĭongratulations! Your refund is on its way. In some instances, you might have to explain why you do need a refund but for my case, the agent went ahead to explain the due diligence involved in the refund process and prompted me to confirm if I am okay with it.Ī screenshot from my chat with a customer care representative from NetflixĪfter giving the customer care agent my confirmation to proceed with the refund process, she initiated the refund process on her end and confirmed with me that the refund application has been sent in and that I will get a confirmation mail about the refund via my registered email address. If the available response doesn’t serve the purpose, click on “Chat with Agent.”Īs soon as you are in contact with a customer service agent, engage them that you would like a refund for your subscription. In the chat box, tap on “Tell Us your Issue” and then enter your query. Alternatively, if you select “Start Live Chat” a customer service representative will get to you right away. Selecting “Call Us” will require you to enter your phone number, and Netflix will call you back. However, since initiating a refund requires the help of the customer care representative, scroll to the bottom of the page and select either Call Us or Start Live Chat. On the help center page, you will see already available links for whichever issue you could be facing. You can do this by logging into your account, and navigating to the “ Help Center” option. The first step is to reach out to Netflix customer service. Step 1: Contact Netflix customer service:
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